As of this writing, 2/12/21, MARCo 2.0 is in preview release mode for early users.
We at MARCo Technologies are thrilled to announce the of MARCo 2.0 – a whole new experience with your mental health companion! Our commitment is to provide quality, affordable mental healthcare for all, and with this update we reaffirm our commitment to that very first point: “quality.” After listening to your needs for the past several months, we have pushed out this update as our way of showing you “we’ve been listening to all you’ve been saying” and that your comments, concerns, and feedback have been our number one priority.
Here is an overview of what’s new with MARCo –
MARCo Anywhere Sign-On
Gone are the days where you need one account for the robot and one account for the app! Sign into your MARCo using your online account for instant access and a simple sign in experience. Your profile will be synced between the physical MARCo and your online MARCo for a seamless experience. Already have separate physical and online accounts? No sweat! MARCo enables you to sync an existing account to your online account to prevent loss of any data! Want to learn how? Check out this article here to learn how to get started.
New Interface and Experience
You might notice MARCo’s belly area suddenly got a lot more aesthetically pleasing with some updates to the on screen interface! But there’s a lot more to it than just pretty looks. We’ve worked hard to increase navigation ease through the new window, while also adding new features such as calming background noises and on screen indicators for errors and successes. Additionally, having to use keyboard shortcuts to access the wifi is a thing of the past. MARCo 2.0 makes it easy to configure and check network status via a settings option on screen.
Seamless Updates
No more waiting around for MARCo to reboot every time an update rolls around! To keep pace with the speed at which we put out new features and exciting activities you and MARCo can do together, MARCo 2.0 features a seamless updating capability that automatically syncs the software to the latest version. Each time you log on, it will pull up the latest edition, and if it finds a newer version while you are working with MARCo, it will download it and ask if you would like to update. Then, instead of restarting the whole robot, the screen will refresh and you can immediately pick up where you left off! This is done as part of our commitment to quality care at all times.
Increased Stability
Let’s be real: MARCo’s been prone to some issues here or there. But for every bug or hiccup you’ve encountered along the way, we’ve been here listening to them all, working hard to find a solution. MARCo 2.0 offers increased stability to completely stop a wide range of bugs, and for those times when one does slip through the cracks, rather than shutting down or acting weird, MARCo will give you notification of what just went wrong.
New Open Talks
Both MARCo and MARCo Online have seen a huge update in the workings with Open Talks. You will be able to stay on track with your own personal goals in Open Talks now with guiding questions more attuned to your own personal needs. The probing questions MARCo asks will be better fitted to what you say, and you will feel heard better than ever before.
Stronger Security
Since MARCo syncs data to your online account, the need for strong security of your personal information is more important than ever. That is why we updated our encryption algorithms to increase the security of your data on your MARCo.
Ready to get started?
Sign on to MARCo today and the update will happen automatically! Just be warned: it will take several minutes to complete this update, and you will need a consistent internet connection.
Have any questions? You can check out our support page, and if you are still stuck, you can email hello@marcohealthtech.com for any questions, comments, or concerns.
Have fun with your new and improved MARCo experience!
Jacob Boyle
Jacob Boyle serves as CEO and CTO of MARCo Technologies. As CEO, his primary functions include defining the company direction, managing contractors and employees, and spearheading outreach and customer discovery. As CTO, he has handled the development of MARCo, having designed and produced the existing MARCo units; coordinate with manufacturers; develop software for the online edition; and oversee continued R&D. He also served as the Technical Lead in the National Science Foundation’s I-Corps accelerator program on behalf of the company.
